When sending support a bug report for CAS BACnet Explorer please include these three debug files.
- C:\Users\<user>\Documents\CAS BACnet Explorer\Debuglog.txt
- C:\Users\<user>\Documents\CAS BACnet Explorer\mstp_log.txt (If BACnet MSTP)
- C:\Users\<user>\Documents\CAS BACnet Explorer\packets.pkt (If BACnet IP or BACnet Eth)
These files will help us tremendousness to find a solution to your problem. These files are plain text and they should compress down to 3-4mb with 7-Zip (free and opensource), or WinRar (free unlimited demo)
Packets.pkt can be opened with Wireshark.