Where are the debug files located – CAS BACnet Explorer

When sending support a bug report for CAS BACnet Explorer please include these three debug files.

  • C:\Users\<user>\Documents\CAS BACnet Explorer\Debuglog.txt
  • C:\Users\<user>\Documents\CAS BACnet Explorer\mstp_log.pkt (If BACnet MSTP)
  • C:\Users\<user>\Documents\CAS BACnet Explorer\packets.pkt (If BACnet IP or BACnet Eth)

These files will help us tremendousness to find a solution to your problem. These files are plain text and they should compress down to 3-4mb with 7-Zip (free and opensource), or WinRar (free unlimited demo)

Packets.pkt can be opened with Wireshark.